Veteran Pipeline Communications Executive Roz Elliott to Lead Spoken Word Communications Canada Office

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Spoken Word Communications is pleased to announce that long time DCP Midstream communications executive Roz Elliott has joined the firm to lead their efforts in the Canadian Oil and Gas space.

A leading corporate communications executive, Elliott recently retired from DCP Midstream as Vice President, Public Affairs. With almost 25 years in the energy industry with Union Gas Limited, Duke Energy Field Services, and DCP Midstream, Roz has led investor relations, crisis communications and issues management, media relations, brand management, community relations, internal communications and marketing.

In her tenure, Roz has coached and mentored both executives on messaging and strategic communications plans including mergers and acquisitions, capital projects, crisis, IPOs, rebranding, and reorganizations. Roz has experience in the midstream and large distribution utility sectors, as well as health care and university issues management. Roz has significant experience in presentation development, media skills, employee communications, investor earning calls and analyst day events, fundraising, event management, and website design.

Roz served on the Boards of The Denver Foundation and The GLBT Center of Colorado and was awarded the Denver Business Journal’s Outstanding Business Women’s Award for Communications and Media. Roz was also honored for her long term volunteerism by the American Heart Association with two Community Impact Awards in Colorado. Roz holds an Honours BA and Masters of Arts in Journalism from Western University in London, Ontario, Canada.

Roz is based in Ontario, Canada.

TSPRA Crisis Management Retainer

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Crisis Management Retainer– In today’s world of non-stop media coverage, school districts across Texas are increasingly finding themselves in the cross-hairs of media outlets asking for more and more from the district’s communications professional.  Many times, due to limited resources, those professionals need a helping hand to navigate the issues and crises that arise throughout the year.

Spoken Word Communications, the official Media/Crisis partner of the Texas School Public Relations Association, experts in Crisis and Issues Communications offers districts a “safety net” when extra resources are needed to handle the district’s media response to whatever crisis or issue the district could be facing.  This service also provides for “peace of mind” for the district’s Communications Officer when they take their annual leave.


What’s Included:

For each crisis, 3 hours of telephone/electronic support. The scope of these services includes:.

  • Press releases
  • Holding statements
  • Employee communications
  • Social Media posting
  • Short and long-term strategy
  • 24/7 guaranteed availability from Spoken Word team with dedicated hotline answered by a live person.
  • Crisis Management Plan review
  • Telephone/Electronic support for two weeks per year when primary contact is on vacation- Will coordinate with designated district employee (i.e. Superintendent) to assist in communications needs while primary contact is away.
  • Quarterly Crisis/Issues Communications Conference Call

What costs extra:

  • Telephone/Electronic support in excess of 3 monthly hours- $250/hour
  • On-site assistance- $2,750 per Spoken Word employee per day. Plus all travel expenses.  Guarantee to be on site within 18 hours of call.

Retainer Cost (to be billed semi-annually in January and July)

District Enrollment:
20,000+                  $1,000/month +++
5,000-19,999-        $800/month +++
2,000-4,999           $600/month ++
1,000-1,999            $400/month ++
500-999                  $200/month +
1-499                        $100/month +

+++ Plus 3 seats in a regional TSPRA/Spoken Word Media/Crisis seminar
++ Plus 2 seats in a regional TSPRA/Spoken Word Media/Crisis seminar
+ Plus 1 seat in a regional TSPRA/Spoken Word Media/Crisis seminar









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