Crisis Retainer Support

Like a life raft thrown to you when you’re adrift, the Spoken Word crisis retainer can provide a lifeline to you and your team during a crisis.

With our Crisis Retainer Support you’ll receive access to a dedicated hotline—your communications 9-1-1 that will connect you with some of the top crisis minds from around the world. Once you quickly bring us up to speed, we provide strategy and counsel and can help you determine the best response to the stakeholders that matter most to you. We can write or edit your media statements, stakeholder letters, and social media posts.

Depending on the level of your agreement, we also can help you prepare for emergencies by developing a written crisis plan or updating your existing plan to reflect today’s media environment.

Crisis retainer support also includes coverage for your company spokesperson while she is on vacation, providing peace of mind that if an event occurs, Spoken Word executives will provide crisis response support.

For more information about the crisis retainer program and fees, contact Dave Scallan at

Spoken Word crisis support can provide a lifeline to you and your team during a crisis.