21 Jul 2014

Videos
httpv://www.youtube.com/watch?v=HsDeWSRZrjA If there's any industry in the world that is prepared for Crisis Communications, it's the airline industry.  Unfortunately, they have to be.  There's no bigger global story than when a passenger filled airliner goes down and sadly Malaysian Air has had to deal with two such horrible tragedies already this year. With that said, facing the hord...
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13 May 2014

Videos
httpv://www.youtube.com/watch?v=HnCaLeS64PM Every time another Donald Sterling enters the 24-hour news cycle I get bombarded with emails and phone calls from both friends and clients with the typical "you need to give that guy a call".  My response is pretty much typical as well:  "You can't fix stupid".  I've read in countless publications that Mr. Sterling has "retained a crisis commu...
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23 Apr 2014

Articles
Last week I had lunch with a prospective client in the Oil and Gas industry who spent a number of years with BP, mainly in their Community Relations department.  The topic of conversation quickly shifted to their efforts to install what could be a controversial plant in the Southern Texas area.  I asked him what they were doing to meet any "resistance" from the community towards the proj...
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