19 Dec 2023

Articles
Rarely do companies believe they will face a public crisis, but in reality—it’s inevitable.   All we have to do is watch the evening news to see how unexpected events suddenly explode into a public relations nightmare. We live in a world of an instant news cycle, which makes our immediate reaction and comments to any crisis so incredibly critical. Having a plan in place to deal wi...
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16 Jan 2023

Articles
Part 2 in a series Elements of a Robust Communication Strategy in the Face of an Energy Crisis Traditionally during the winter season, business for the energy sector remains as usual; providing round-the-clock electricity and gas services to enable our communities to live comfortably indoors despite the harsh weather outside. However, global gas supply issues are causing energy securit...
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20 Jun 2018

Articles
Spoken Word Communications is pleased to announce that long time DCP Midstream communications executive Roz Elliott has joined the firm to lead their efforts in the Canadian Oil and Gas space. A leading corporate communications executive, Elliott recently retired from DCP Midstream as Vice President, Public Affairs. With almost 25 years in the energy industry with Union Gas Limited, Duk...
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14 Nov 2017

Articles
R.I.P. “Thoughts and Prayers” By Beth Archer/Spoken Word Consultant Platitude joins “no comment” in list of phrases not to say Delete the phrase “thoughts and prayers” from your repertoire of go-to sympathetic sayings. It has lost its meaning and no longer conveys what is most important: empathy. It started losing steam a few years ago in social media discussions about the gun debate...
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