For any organization wanting to change how it operates, this can be a major challenge. Imagine being midway through such a program when you are faced with a severe crisis. Do you keep going or stop? This was the dilemma facing energy company, Centrica, and its partners, Fujitsu and Citrix. They had designed new cloud-based desktop solutions for roll-out to 18,000 employees around the ...

“Tell me and I forget. Teach me and I remember. Involve me and I learn.” –Benjamin Franklin These wise words of one of the USA’s founding fathers are well over 200 years old but remain relevant to the communication training requirements of global organizations today. Any company operating across multiple regions or jurisdictions needs its communications to be aligned, as news a...

The academic year has started, and one thing is for sure: the virtual classroom experience this time will be different.   School districts will make virtual education possible thanks to an array of digital platforms. For students, punctuality, engagement, and participation will be essential to receive a passing grade. For educators, there are effective techniques you can impl...

Dust off your Spoken Word media training skills for desktop video conferencing, whether you’re using Zoom, Google Hangouts, GoToMeeting or any other online meeting app.   Avoid these common delivery pitfalls and your message will be received loud and clear. The key to a stellar performance is to strike a balance between three delivery components. Visual—how you lookVoca...

The power of communication played a key role in changing perceptions among a 300-strong audience in a recent Oil and Gas Council webinar on the future of oil and gas frontier exploration. The audience were asked for their initial view on: ‘There is No Future for Frontier Exploration’ with 56% voting against the motion, 23% in support and 21% undecided. At the end of the discussion...